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Services

Twelve ways to take routine work off your team's desk.

We build automation, internal tools and integrations for businesses where too much still runs by hand. Every project has a fixed scope and a fixed price. When we're done, the code, the documentation and the infrastructure are yours.

Engagements

Three ways to work with us

Almost every client starts with one well-defined first system. What comes next, you decide with real results in hand.

3 to 10 weeks · fixed price

Fixed-scope project

One contained system, from design to production. Scope and price are agreed before we start. If we underestimate the work, that's on us, not on your invoice.

Fixed price, agreed in writing before any build work.

2 weeks · fixed price

Process audit

We map your workflows, measure where the hours go and hand you a ranked list with effort and payoff. Even when the honest answer is: this one isn't worth automating.

Fixed price, credited against a follow-on project.

monthly retainer

Run & improve

We monitor, maintain and extend what we built, with agreed response times and one person who knows the system. Remote, with overlap in your morning hours.

Monthly fee covering operations, maintenance and agreed response times.

01Automation & AI

Workflows that run themselves

For work that looks the same every day: checking what comes in, moving data, chasing, replying. We use AI where it measurably helps, always with a person who signs off.

Workflow automation

Intake, checks, routing, reminders: work that runs on email and memory today becomes a defined process with clear hand-off points.

What we build

  • Intake from web forms, email and phone notes
  • Deadlines, follow-ups and escalations
  • Notifications by email, Slack, Teams or SMS
  • Approval steps with an audit trail

Document intake & extraction

Receipts, forms, contracts and letters are recognized, the fields that matter are extracted and filed in the right place. Anything uncertain lands in a review queue, not in your system of record.

What we build

  • Sorting of mail and email attachments
  • Extraction with validation rules
  • A review queue for low-confidence items
  • Filing to your DMS, matter or case system

Assistants & chat agents

An assistant on your website, SMS or WhatsApp answers routine questions, books appointments, collects files and hands everything else to your team with a summary.

What we build

  • Appointment requests and callbacks
  • Status updates and routine answers
  • Collecting photos and documents
  • Hand-off to a person with the full thread

02Custom software

The tool nobody sells off the shelf

When spreadsheets, email and three disconnected apps carry the process, we build the one tool your team actually needs. Lean, documented and running in your tenant.

Internal tools & web apps

A web app for exactly the workflow no off-the-shelf product covers. With roles and permissions, built around how your team works rather than around a license.

What we build

  • Intake and case-handling screens
  • Scheduling, dispatch and overviews
  • Roles, permissions and audit logs
  • A mobile view for field staff

Legacy & spreadsheet replacement

The spreadsheet the business depends on, or the Access database only one person understands: we move it into a maintainable system step by step, without downtime.

What we build

  • Inventory and data cleanup
  • Incremental migration while you keep working
  • Connections to the systems that stay
  • Documentation and handover

03Data & integration

Systems that finally talk to each other

Practice management, accounting, email and calendar exchange data automatically. Double entry disappears, and the numbers add up because they come from the source.

Systems integration

Data moves automatically between your practice management system, accounting, email, calendar and bank feeds. Every sync is logged, and failures are visible instead of silent.

What we build

  • Connections via API, export or database
  • Matching and de-duplication
  • An error queue instead of silent failures
  • A log of every transfer
Typical timeline: 2–6 weeksAsk about this

CRM & customer operations

A CRM that fits how you sell and serve: inquiries arrive on their own, tasks create themselves, and no follow-up slips.

What we build

  • Setup or custom build to fit the workflow
  • Automatic capture of inquiries
  • Follow-up sequences and tasks
  • Sync with inbox and calendar

Reporting & dashboards

Utilization, open work, revenue and cycle times at a glance. Built from the records in your systems, not from spreadsheet exports nobody checks.

What we build

  • Metric definitions agreed with your team
  • Automated data preparation
  • Dashboards and weekly reports
  • Drill-down to the individual record

04Advisory & operations

Check first, keep it running after

Before we build, we find out what's worth it. After go-live, we keep it running. And where client data or AI is involved, we put the rules in writing.

Process audit

Two weeks, one deliverable: where the effort sits, what can be automated, what it costs and what it returns. With an honest recommendation, including against a project.

What we build

  • Interviews and workflow mapping
  • Time and cost estimate per workflow
  • A ranked action list
  • A fixed-price proposal for step one
Typical timeline: 2 weeksAsk about this

Operations & maintenance

Software that carries daily work needs care. We monitor, patch, fix and extend it, with agreed response times.

What we build

  • Monitoring and alerting
  • Updates and security patches
  • Fixes within agreed response times
  • Extensions in the order you set
Typical timeline: ongoingAsk about this

AI governance & compliance

Where client, patient or customer data is processed, you need clear rules: who sees what, what an AI step may do, and how every decision can be traced.

What we build

  • Data-flow and access design
  • Review points and limits for AI steps
  • Logging and retention
  • Documentation for privacy and security reviews

05Start from the pain

If this sounds familiar

Most inquiries don't start with a service. They start with an annoyance. Here's how we translate it.

06Boundaries

What we won't build

Part of doing good work is saying no. We turn these projects down, even when they'd pay.

  • Software that makes legal or professional judgment calls
  • AI-written messages that reach clients or patients without review
  • Automation for a process that happens twice a year
  • Systems that send your data to services outside your control without you knowing
  • Automation on top of a broken process: we fix the process first
  • Platforms you'd be locked into after the project ends

07Our commitments

What you can hold us to

No slogans. Concrete promises you can measure us against.

Fixed price per project

You know the cost before we start. No hourly-rate blind flight, no surprises on the invoice.

Your code, your data

What we build belongs to you. Source, infrastructure and documentation are transferred at close. It runs in your tenant.

One person you talk to

You work with Jan and a small, fixed team. No rotating account managers, no ticket queue.

We keep running it

After go-live we don't disappear: monitoring, maintenance and ongoing development are part of the deal.

Questions about pricing

Questions about our services

Which service fits your workflow?

Tell us briefly where things get stuck. On the call, we'll tell you which approach pays off and what it costs.

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